1. Introduction
CINI Energy is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://cinienergy.com/ or engage with our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
2. Information We Collect
We may collect and process the following data about you:
- Personal Identification Information: Name, email address, phone number, and other contact details you provide when filling out forms on our website or communicating with us.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
3. How We Use Your Information
We use the information we collect in the following ways:
- To Provide Services to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products, and services that you request from us.
- To Improve Our Website to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes.
- To Communicate with You to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about.
- To Comply with Legal Obligations as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
4. Legal Basis for Processing
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Performance of Contract – Where we need to perform the contract we are about to enter into or have entered into with you.
- Legitimate Interests – Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Legal Obligation– Where we need to comply with a legal obligation.
- Consent – Where you have provided your consent to us using your personal data in a certain way.
5. Data Sharing and Disclosure
We may share your personal data with third parties in the following circumstances:
- Service Providers – Third parties who provide services to us, such as IT and system administration services.
- Professional Advisers – Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
- Regulatory Authorities – HM Revenue & Customs, regulators, and other authorities who require reporting of processing activities in certain circumstances.
6. International Transfers
We do not transfer your personal data outside the European Economic Area (EEA). If this changes in the future, we will ensure that any such transfers comply with applicable data protection laws.
7. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience, analyse site traffic, and personalise content. You can control or disable cookies through your browser settings. For more details, please refer to our Cookie Policy.
8. Third-Party Links
Our website may contain links to third-party websites. We do not control, and are not responsible for, the privacy policies of these websites. We encourage users to review their policies before submitting any personal data.
9. Children’s Data Protection
Our website and services are not intended for children under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected such information, please contact us for its removal.
10. Automated Decision-Making and Profiling
We do not use automated decision-making or profiling that has a legal or significant impact on individuals. If this changes, we will update our Privacy Policy accordingly.
11. Business Transfers
In the event of a business transfer, your personal data may be transferred to a third party as part of the business assets. We will take steps to ensure your data remains protected.
12. Right to Lodge a Complaint
If you have any concerns about our use of your personal data, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO). More information can be found at https://ico.org.uk/.
13. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
14. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
15. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request Access to your personal data (commonly known as a “data subject access request”).
- Request Correction of the personal data that we hold about you.
- Request Erasure of your personal data.
- Object to Processing of your personal data where we are relying on a legitimate interest.
- Request Restriction of processing of your personal data.
- Request the Transfer of your personal data to you or to a third party.
- Withdraw Consent at any time where we are relying on consent to process your personal data.
If you wish to exercise any of the rights set out above, please contact us at ask@cinienergy.com.
16. Changes to This Privacy Policy
We may update this policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.
17. Contact Us
If you have any questions about this privacy policy or our treatment of your personal data, please contact us:
- Email: ask@cinienergy.com
- Phone: +44 1709 789 565
- Phone: +44 7957 603 618